Having slow DSL speeds this is what you should be looking for when your having slow DSL problems at home.
1. Check your computer
-Reboot by turning your computer and modem/router off and then back on again. Simply rebooting solves most connection problems.
2. Check your web browser
-Clear the cache (temporary internet files) in your web browser, clear the cookies in your web browser.
3. Check for electromagnetic interferences
-Relocate the modem about 2 feet from anything electrical.
-Make sure no speakers, cordless phone bases, subwoofers, or big screen TVs around the modem
-Move, unplug or turn off any halogen, neon, and/or florescent lights nearby.
4. Check your connection
-Make sure DSL line filters have been installed for all devices using the phone line.
-Measure your connection speed at our speed test site. You can run speedtest using these websites: www.speakeasy.net orwww.speedtest.net. After running speedtest, compare the results you are getting with the level of service that you subscribed to. Below is the acceptable download and upload speed for each plan:
- DSL Lite (up to 768)
download speed: 224 Kbps down
upload speed: 64 Kbps up
- DSL Ultra (up to 1.5)
download speed: 800 Kbps down
upload speed: 128 Kbps up
- DSL Xtreme (up to 3.0)
download speed: 1.56 Mbps down
upload speed: 256 Kbps up
- DSL Xtreme 6.0 (up to 6.0)
download speed: 3.04 Mbps down
upload speed: 320 Kbps up
